GeekyQ: ticketing systems?

Posted on 24 April 2008 at 16:18 by vika. Categories: love the world, tech, work.

If you’ve used ticketing systems, do you have a favorite? And/or one you particularly dislike? It would live on a unix server with mysql or postgresql, or it could be a java app. (Edit: Of course, open-source and free is best. Way best.)

Why, yes, the new job is going well. My time management skillz as regards sleep, however, leave something to be desired. On the other hand, fine people and good food and spring. Today I had lunch on a lawn, in the sunshine. All the students are out playing frisbee and juggling and squinting through their sunglasses.

3 comments.

Comment on April 24th, 2008.

I’ve found that rt, while not perfect, is good enough for most uses.

Anything much larger than rt needs to be carefully tuned to match an existing workflow, or (more commonly) workflows need to be re-architected around the tool.

Regina
Comment on May 27th, 2008.

Hi! It’s been a very long time we’ve communicated… and it took me 24 hours to make sure I feel compelled to say smth :-) Got to your site by chance through LinkedIn and was overwhelmed by the inner world, the sadness, the great style of writing,one of the most interesting topics of dissertation I’ve heard of,the incredible person that is most sure behind the thoughts! Good luck with your job and I hope the mood and the moon change in whatever direction you want them to move

Pingback on May 30th, 2008.

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